Privacy Policy
Last updated: June 2, 2026
1. Introduction
Puffin Leaf Knowledge Systems ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our services.
2. Information We Collect
2.1 Information You Provide
We collect information you provide directly to us, including:
- Name and email address
- Company or organization name
- Payment information
- Bookmarks and associated metadata you choose to save
- Communications with our support team
2.2 Automatically Collected Information
When you use our services, we automatically collect:
- Usage data and analytics
- Device information and browser type
- IP address and general location data
- Cookies and similar tracking technologies
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Detect and prevent fraud or security issues
- Analyze usage patterns to improve user experience
4. Information Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- With your consent
- With service providers who assist in our operations
- To comply with legal obligations
- To protect our rights and prevent fraud
- In connection with a business transfer or merger
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
7. Your Rights
Depending on your location, you may have the following rights:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data
- Restriction of processing
- Data portability
- Objection to processing
- Withdrawal of consent
To exercise these rights, contact us at [email protected].
8. Cookies
We use cookies and similar technologies to improve your experience. For more information, see our Cookies Policy.
9. Children's Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this privacy policy, please contact us at:
Email: [email protected]
Address: 438 Queen Street West, Suite 201, Toronto, ON M5V 2A8, Canada